Automation

Asynchronous event pipelines that keep your ledger, payments, and documents synchronized.

Every quote calculation, payment settlement, and policy endorsement dispatches a real-time event. Downstream systems subscribe via webhooks, triggering automated workflows without manual data re-entry.

Autonomous policy operations without human latency

Underwriting agencies waste countless hours on administrative handoffs: confirming payment receipts, emailing certificates of currency, updating policy records, and queuing renewal notices. InsureOS coordinates these repetitive operational tasks through a unified event bus.

When a policyholder completes checkout, the system binds cover, issues the schedule, informs your back-office integrations, and registers the policy into upcoming automated renewal cycles. Developers can also interact directly with these workflows using our public REST API endpoints.

State-Triggered Events

Emit structured events instantly across quote.rated, payment.settled, policy.bound, and renewal.scheduled to coordinate external services without polling.

Exponential Backoff Retries

Failed webhook deliveries retry with exponential backoff schedules and dead-letter queue alerts, protecting against partner network drops.

Cron Job Execution

Run automated daily tasks that evaluate expiring policies, index rebuild costs, fetch currency exchange rates, and poll external valuation feeds.

Eliminate repetitive administrative tasks. Maintain strict auditability.

01

Asynchronous event taxonomy

Standardized event naming across quotes, payments, policy endorsements, and document generation workflows.

02

Guaranteed event delivery

Monotonic event IDs, delivery logging, and timestamp-based replay endpoints allow receivers to re-sync after maintenance windows.

03

Zero-touch policy binding

Move approved submissions automatically from payment confirmation into policy issuance and ledger updates in under two seconds.

Integrations that flow both ways

Between our API and our event system, we can enable any flow you need.

Example · a quote referral flow
InsureOS
Policy provider
1. Customer fills in the quote
2. Referral rule is triggered
referral.created
3. Underwriter reviews, adjusts, approves
POST /payment-links
200 · payment_link
4. Payment link sent to customer
5. Customer pays on our checkout
payment_link.paid
6. Policy issued to customer

Headless programmatic triggers

Every automated event can also be initiated programmatically via our REST API. Initiate mid-term endorsements, calculate pro-rata refunds, and generate revised schedules with idempotency keys protecting each call against duplicate submissions.

  • REST API for rating, quoting, binding, and policy endorsements
  • Idempotency keys on state-changing calls preventing duplicate charges
  • Scoped API credentials partitioned by environment and operation type
See APIs

Events on every state change

Every meaningful state change in the platform dispatches a real-time event. Subscribing systems receive asynchronous, HMAC-signed webhooks with monotonic event ordering and timestamp replay capabilities.

  • Asynchronous webhook delivery with HMAC-SHA256 signatures
  • Structured event taxonomy across quotes, payments, policies, and documents
  • Timestamp-based replay mechanisms to recover from network downtime
Event stream
acme-auto · production
  • quote.created
    14:32:18 qx_7f3a92 124ms
  • quote.rated
    14:32:19 qx_7f3a92 98ms
  • payment.initiated
    14:32:24 pay_8b1c4 142ms
  • payment.succeeded
    14:32:48 pay_8b1c4 108ms
  • quote.paid
    14:32:48 qx_7f3a92 116ms
  • policy.bound
    14:32:49 pol_3d9f7 132ms
  • document.generated
    14:32:50 doc_2a4e1 94ms
  • webhook.dispatched
    14:32:51 whk_5g8h2 88ms

Frequently asked questions about workflow automation

Get in touch

We'd love to hear from you

hello@os.insure
Built by
The Caretakers

A small New Zealand product studio. We design, build, and operate software for insurers.

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